User Guide

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Important points before applying

Please read the following terms carefully and apply after agreeing to the

(1) Cancellation policy

Please contact us immediately if you need to cancel reservation or change plans. If you cancel the program before 72 hours, we will refund your payment excluding a 10% transaction fee. If you cancel the program within 72 hours for any reason, you will be charged it based on the terms below (incl.10% transaction fee).

  • 72 hours or more prior to the program time 0% of a program fee
  • 48 to 72 hours prior to the program time 50% of a program fee
  • Within 48 hours or the day of the program or no show 100% of a program fee

(2) Insurance

Participants need to have valid international travel insurance for any injuries, damages during the program. Please note that we are not responsible for any payment incurred for any damage or injuries during the program